If this error flags up on the tape unit you will be unable to load or eject any tapes. Also restores will be impossible. - Pull out both cartridges and make sure no tapes are sticking out
- Check the tapes at the back and make sure none are sticking out
- Finally, switch off the unit and slowly move the picker across. There may be a tape dropped somewhere. Last time it was propped up to the right of the picker/install door.
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