We have a problem where the spooler service on our citrix server will stop after the following is logged in the event viewer;
Application popup: spoolsv.exe - Application Error : The instruction at "0x7612d238" referenced memory at "0x000000ab". The memory could not be "read".
We also get similar messages appear on users screens when they print from certian applications. Then when they try again, it says that there are no printers installed.
We have set the Print spooler service to restart under the "Recovery" tab on the properties of the service. This does help, but sometimes you have to manually restart it in order for people to be able to print.
I also noticed that the problems seemed to centre around a HP Laserjet 4300 series. On the print server, I changed the driver to a Laserjet 4100 PCL 6 and that seemed to solve the problem.
Setup
Running 4 Metaframe XPe SP2 Feature Release 2, Windows 2000
Print server running Windows 2003
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